Frequently Asked Questions

Everything you need to know about shopping with American Rag Cie.

What is your return policy for online orders?

We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain vintage and sale items are final sale.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, American Rag Cie ships to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

Are the vintage items authentic?

Absolutely. Our team of expert buyers carefully curates and authenticates every vintage piece to ensure you receive high-quality, genuine heritage garments.

Can I use an in-store credit for an online purchase?

Currently, in-store credits and gift cards issued at our physical boutiques are only redeemable in-person. Online gift cards are available for digital purchases.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.